An important policy of Souk Sand is the protection of the gathered information from the customers as it is considered to be confidential and private. The following sections of the privacy policy explain how we gather your personal data, use it, and safeguard it after you have visited the site or made a purchase from it.

  1. Type of Data Collected by Us:

Souk Sand may obtain a variety of customer data every time the website is accessed and a purchase is made. Following is the list of data primarily collected by us:

  • Firstly, the information that is collected from the customer consists of his/her name, e-mail address, delivery address, and information about the selected payment method.
  • Secondly, it is used to deliver personalized content based on the information that is collected via your search activity and preferences on the website through the use of cookies and similar technologies.
  • Thirdly, the correspondence and communication with us, whether through inquiries to customer care or direct emails to us.
  1. The Use of the Collected Information:

Your information collected by us is utilized for the following purposes:

  • Order processing which entails confirmation of the order, shipment, and delivery of the ordered product.
  • To provide our customers with the best customer service and to address their inquiries and reviews promptly.
  • To make the shopping experience more pleasant, the product recommendation can be tailored to your likes and dislikes.
  • To ensure that any discounts, deals, promotions, and other related marketing activities are effectively communicated to you in the event you grant your consent.
  • Carrying out quality control and assurance on the website traffic and customers’ behavior.
  1. Data Privacy:
    • To protect customer information and data, measures such as encryption of data, firewalls, and secure socket layers (SSL) are employed. Furthermore, at Souk Sand the information of customers is kept very limited to only authorized personnel.
  1. Third-Party Disclosure:
    • We do not sell, trade, or transfer any data or personal information to a third party without your consent. However, exceptions exist when it is required by law or in legal proceedings.
  1. Cookies:
    • Through cookies and other similar technologies, we are able to personalize your experience on the website based on the information collected on your search behavior and preferences on the website. However, you have an option to disable the use of cookies on the website through the browser settings. But, doing so may negatively affect the functionality of some aspects of our website.
  1. Your Rights with Us:
    • You have the right to access, correct, or delete your personal information at any given time. Furthermore, if your concern has not been addressed through the information provided in the privacy policy or our handling of customers’ data, please do not hesitate to contact us at [email protected]
  1. Changes in the Privacy Policy:
    • It may be revised from time to time and updated to reflect new trends and our requirements or the prevailing legal provisions. Any changes will be communicated to the customers, and the new versions of the policy will be posted on the website.

The use of the Souk Sand website or the submission of personal data to us is considered your agreement to the terms of the privacy policy on the collection, use, and disclosure of the information provided.

Last Updated: 6/10/2024