It is easy to order on Souk Sand! Just visit our website, place the items of your choice in the shopping cart, and then go to the checkout section. Simply fill in the shipping and payment details and your order will be shipped to you as soon as possible.

The payment options available are Credit/Debit card payment and Cash on Delivery. The payment options are also flexible and you can choose your preferred method of payment at the checkout.

Yes, you can track your order through the Souk Sand account where you can find the “Order History” tab. After your order has been dispatched, you will receive an email with a tracking number that you can use to track the progress of your shipment.

We make every effort to process and dispatch orders as soon as possible. Delivery charges and expected delivery time are indicated during the checkout process and may depend on your location and the chosen shipping option. More information about our Shipping and Delivery policy can be found on the website.

We desire that you be fully satisfied with your purchase. If for any reason you are dissatisfied with the product, you may return the product within 7 days of purchase for a refund or exchange. For more details, please visit our Refund & Return Policy.

This is our way of ensuring that our valued customers have a one-stop shop for all their needs, and our customer service team is always ready to help. Our contact details include an email address which is [email protected] and the “Contact Us” page on the website. We always endeavor to reply to all inquiries within the shortest time possible.

Yes, we are proud of the fact that we stock only the best products from the best brands and suppliers. We guarantee the authenticity of every product we have for sale and the quality of the products.

Yes, we do provide gift-wrapping services and the ability to add a message to the recipient with your order. All you need to do is choose these options at the time of the order and everything will be done for you!

For more information, new products, offers, and discounts, sign up for our newsletter and follow us on social media @Souksand. As a valued customer, you will be the first to receive information on special promotions and special discounts!